MyTown Digital Solutions

Privacy Policy

Privacy Policy

This Privacy Policy explains how MyTown Digital Solutions collects, uses, and protects information when people contact us through our website, phone line, or SMS. Our SMS use case is limited to customer-initiated conversations, inbound calls, inbound SMS, missed-call auto replies, and AI-powered responses to inquiries. We do not use SMS for bulk marketing.

Business Identity

MyTown Digital Solutions provides communication and lead-response services for local businesses through https://mytowndigitalsolutions.com.

You can contact us at 833-700-5015 or getstarted@mytowndigitalsolutions.com with questions about this policy or your information.

Information We Collect

We may collect the information you choose to provide when you call, text, email, or submit a form, including your name, phone number, email address, business details, and the contents of your inquiry.

We may also collect limited technical data needed to operate the website and communications tools, such as device, browser, and usage information.

How We Use Information

We use collected information to respond to inquiries, provide customer service, follow up on missed calls, send customer-requested SMS communications, improve our services, and maintain the security and reliability of our systems.

Because our SMS workflow is customer-initiated, messages are sent only after a person contacts us first by phone, SMS, or another direct inquiry channel.

Data Sharing

We do not sell personal information. Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.

Text messaging originator opt-in data and consent will not be shared with any third parties, except with messaging aggregators or service providers that help us deliver SMS communications.

SMS Communications

SMS messages from MyTown Digital Solutions are limited to responses to inquiries, customer service communications, and missed-call follow-ups. Message frequency may vary. Message and data rates may apply.

Reply STOP to opt out at any time. Reply HELP for help.

Security

We use reasonable administrative, technical, and organizational safeguards to protect information from unauthorized access, disclosure, alteration, or destruction. No method of transmission or storage is guaranteed to be completely secure.

Cookies

Our website may use cookies or similar technologies that help basic site functionality, performance measurement, and user experience. You can manage cookies through your browser settings.